Sunday , January 29 2023

i2c Apply Online – Software Engineer

Website i2c Inc.

Job Summary


i2c Inc. just listed a job advertisement for i2c Apply Online – Software Engineer that will require candidates to work Full Time located in Lahore, Punjab, PK Remember to check the description thoroughly before submitting your job application form.

Job Title: i2c Apply Online – Software Engineer
Company Name: i2c Inc.
Job Location: Lahore, Punjab, PK
Job Type: Full Time
Job Category: Financial Services
Job Link Expiry: 2023-01-30
Posted on: Jobpicks.online

Job Details:


About the job


Job Description

  • Primarily responsible for efficient and effective analysis and resolution of customer issues related to software products.
  • Providing quality Customer Services to overseas and local clients via different communication channels like IM, Phone, and ticketing System.
  • Correspondence with clients & inter-departmental communication.
  • In-house Product Trainings
  • Data Preparation for analysis purpose / Entry Services.
  • Technical Support Services (Level 1 & 2) through log data.
  • Onsite/Remote Product Trainings, installations & troubleshooting
  • Handling Client calls for product info. & Technical support.
  • Preparing/escalating regular progress reports to higher management.
  • Log, identify, analyze, and resolve customer issues related to software products
  • Identify common issues and provide feedback for improvement to supervisor(s) and relevant stakeholders.

We are looking for:

  • Education: BS/MS CS, IT, SE, CE
  • Experience: 1- 03-year experience.
  • Skills:
  • Strong listening and learning abilities.
  • Problem solving skills.
  • Strong verbal and written communication skills.
  • Excellent interpersonal and team skills.
  • Good database concepts and SQL skills.
  • Ability to analyze, troubleshoot and solve problems.
  • Good customer experience sense.
  • Motivation and ambition to excel.
  • Self-driven, time conscious and fast worker.
  • Ready to work in a 24/7, fast-paced environment.
  • Databases (MySQL, SQL Server, Oracle), Operating System, Programing Language (PHP, HTML, Net, Java etc.), Basic commands knowledge of Linux, Tools (Crystal Report etc., Visual Studio, Dreamweaver, MS Office etc.).

Job Location:

  • Lahore



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